Welsh Health Authority found liable for patient’s blindness

The Public Services Ombudsman for Wales said today that a patient was left permanently blind as a result of failings by Betsy Cadwalader University Health Board.

The Public Services Ombudsman for Wales launched an investigation after Mr L complained about his care and treatment by the North Wales Health Board.

Welsh Health Authority found liable for patient’s blindness

Michelle Morris, the Welsh Ombudsman, said, “As a result of a number of missed opportunities to identify and treat vascular disease, Mr L suffered multiple strokes, persistent discomfort and blurred vision.

“These missed opportunities constitute a serious health service failure. It is clear that the Health Board completely failed to follow the relevant guidance and its own policies.”

The Ombudsman said she was shocked that the Health Board did not admit its failings until February 2023, even though Mr L had initially made his complaint in June 2019.

Dr. Nick Lyons, Executive Medical Director of the Health Board, said, “I deeply regret the failings Mr. L experienced during his treatment.

The Public Services Ombudsman for Wales said today that a patient was left permanently blind as a result of failings by Betsy Cadwalader University Health Board. The Public Services Ombudsman for Wales launched an investigation after Mr L complained about his care and treatment by the North Wales Health Board. Michelle Morris, the Welsh Ombudsman,…

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